Terms and Conditions

Last updated: March 30, 2026

1. Agreement to Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Lash Digital Solutions LLC ("Company," "we," "us," or "our") governing your access to and use of the Client Landing platform (the "Service") available at clientlanding.com and api.clientlanding.com.

By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, you must not access or use the Service.

2. Description of Service

Client Landing is an AI-powered business engagement platform that enables businesses to manage leads, send SMS messages, initiate voice calls, run email campaigns, manage events, training content, media, inventory, and more. The Service includes:

  • Lead discovery, management, and scoring
  • Automated SMS and AI-powered voice outreach campaigns
  • CRM features (contacts, deals pipeline, tasks)
  • Email blast campaigns
  • Event management with public RSVP pages
  • Training center / LMS with courses and lessons
  • Media library and document management
  • Inventory management
  • Blog and CMS pages
  • White-label branding and portal customization
  • Team management and role-based access control
  • Third-party integrations (CRM, Slack, Google Sheets, etc.)
  • Analytics and reporting

3. Account Registration

To use the Service, you must:

  • Be at least 18 years of age
  • Provide accurate and complete registration information
  • Maintain the security of your account credentials
  • Promptly update your information if it changes
  • Accept responsibility for all activity under your account

You may not share your account credentials or allow others to access your account. You must notify us immediately at support@clientlanding.com if you suspect unauthorized access.

4. Subscriptions and Billing

4.1 Plans and Pricing

The Service is offered under various subscription plans with different feature limits (SMS messages, voice calls, leads, users, campaigns). Plan details and pricing are available on the billing page within the Service.

4.2 Payment

Payments are processed by Stripe. By subscribing to a paid plan, you authorize us to charge your payment method on a recurring basis. All fees are non-refundable except as required by applicable law or as explicitly stated otherwise.

4.3 Usage Limits

Each plan includes limits on resources such as SMS messages, voice minutes, leads, team members, and campaigns per billing period. If you exceed your plan limits, additional usage may be restricted until the next billing period or until you upgrade your plan.

4.4 Cancellation

You may cancel your subscription at any time through the Stripe customer portal. Upon cancellation, you will retain access to paid features until the end of your current billing period.

5. Acceptable Use Policy

You agree to use the Service only for lawful purposes. You must NOT:

  • Send unsolicited messages (spam). All SMS and voice communications must be sent to recipients who have a legitimate business relationship with you or who have provided prior express consent.
  • Violate the Telephone Consumer Protection Act (TCPA) or any other applicable telemarketing, communications, or privacy laws and regulations.
  • Ignore opt-out requests. You must honor all STOP requests and maintain compliance with Do-Not-Call regulations.
  • Send deceptive or misleading messages. All communications must accurately identify you and your business.
  • Use the Service for illegal activities including fraud, harassment, threats, or any activity that violates applicable law.
  • Attempt to circumvent compliance features such as quiet hours enforcement, rate limits, or DNC list filtering.
  • Reverse engineer, decompile, or disassemble any part of the Service.
  • Interfere with or disrupt the Service or its infrastructure.
  • Resell or sublicense access to the Service without authorization (agency sub-accounts are permitted under applicable plans).
  • Upload malicious content including viruses, malware, or any harmful code.

Violation of this Acceptable Use Policy may result in immediate suspension or termination of your account without refund.

6. SMS and Voice Communication Terms

6.1 Your Responsibilities

You are solely responsible for ensuring that all SMS messages and voice calls sent through the Service comply with all applicable laws, including but not limited to the TCPA, CAN-SPAM Act, and any state or local regulations. You must obtain proper consent before contacting any individual.

6.2 Message and Data Rates

Recipients of SMS messages sent through the Service may incur standard message and data rates from their wireless carrier. You acknowledge that message frequency varies based on your campaign configuration.

6.3 Opt-Out Mechanism

All SMS recipients can reply STOP at any time to opt out of future messages. The system will automatically add them to the Do-Not-Call list and cease all communications. Recipients can reply HELP for assistance information.

6.4 AI-Powered Communications

The Service uses artificial intelligence to generate SMS responses and voice call conversations. While we strive for accuracy and appropriateness, AI-generated content may occasionally produce unexpected results. You are responsible for reviewing AI scripts and configuring appropriate guardrails for your campaigns.

6.5 Call Recording

Voice calls may be recorded. You are responsible for complying with all applicable call recording laws in your jurisdiction and the jurisdiction of the call recipient, including any requirements for disclosure or consent.

7. TCPA Compliance

The Service includes built-in TCPA compliance features such as quiet hours enforcement, rate limiting, consent tracking, and Do-Not-Call list management. However, these features are tools to assist your compliance efforts and do not guarantee full legal compliance.

You are solely responsible for ensuring your use of the Service complies with all applicable telecommunications laws and regulations. We strongly recommend consulting with legal counsel regarding your specific obligations.

8. Intellectual Property

8.1 Our Property

The Service, including its design, features, code, documentation, and branding, is the property of Lash Digital Solutions LLC and is protected by intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to use the Service for its intended purpose during your subscription.

8.2 Your Content

You retain ownership of all content you upload to or create within the Service, including lead data, campaign scripts, media assets, course content, blog posts, and other materials. You grant us a limited license to host, store, and process your content solely to provide the Service.

9. Third-Party Integrations

The Service may integrate with third-party platforms (HubSpot, Salesforce, GoHighLevel, Google Sheets, Slack, Calendly, Facebook, Google Ads, etc.). Your use of these integrations is subject to the respective third party's terms of service and privacy policy. We are not responsible for the availability, accuracy, or practices of third-party services.

10. API and Webhook Usage

The Service provides API keys and webhook endpoints for programmatic access. You are responsible for securing your API keys and must not expose them publicly. API usage is subject to rate limits as defined by your subscription plan. We reserve the right to throttle or suspend API access that negatively impacts Service performance.

11. White-Label and Sub-Accounts

Certain plans allow white-label branding and agency sub-accounts. If you use white-label features, you are responsible for ensuring that your branded portal complies with all applicable laws, including providing your own privacy policy and terms of service to your end users where required.

12. Disclaimer of Warranties

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

Without limiting the foregoing, we do not warrant that:

  • The Service will be uninterrupted, error-free, or secure
  • SMS messages or voice calls will be delivered successfully in all cases
  • AI-generated content will be accurate, appropriate, or effective
  • Lead data obtained through the Lead Finder will be current or accurate
  • The Service will meet your specific business requirements
  • The compliance features will ensure full legal compliance

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, LASH DIGITAL SOLUTIONS LLC AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

  • Loss of profits, revenue, data, or business opportunities
  • Damages arising from SMS or voice call delivery failures
  • Damages resulting from AI-generated content
  • Damages arising from unauthorized access to your account
  • Damages resulting from third-party service outages or failures
  • Damages arising from your violation of TCPA or other laws

IN NO EVENT SHALL OUR TOTAL AGGREGATE LIABILITY EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

14. Indemnification

You agree to indemnify, defend, and hold harmless Lash Digital Solutions LLC and its officers, directors, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or related to:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any applicable law, including TCPA and telemarketing regulations
  • SMS messages or voice calls sent through your account
  • Content you upload, create, or distribute through the Service
  • Your infringement of any third-party rights

15. Termination

We may suspend or terminate your access to the Service at any time, with or without cause, and with or without notice. Grounds for termination include, but are not limited to:

  • Violation of these Terms or the Acceptable Use Policy
  • Non-payment of subscription fees
  • Suspected fraudulent or illegal activity
  • Excessive abuse of Service resources
  • Receipt of legal complaints related to your communications

Upon termination, your right to use the Service ceases immediately. We may delete your data in accordance with our Privacy Policy.

16. Governing Law and Disputes

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law provisions. Any disputes arising from these Terms or the Service shall be resolved through binding arbitration administered in accordance with the rules of the American Arbitration Association, conducted in the State of Florida. You waive any right to participate in a class action lawsuit or class-wide arbitration.

17. Modifications to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on this page and updating the "Last updated" date. Your continued use of the Service after any changes constitutes acceptance of the revised Terms.

18. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

19. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Lash Digital Solutions LLC regarding your use of the Service, superseding any prior agreements.

20. Contact Us

If you have any questions about these Terms, please contact us:

© 2026 Lash Digital Solutions LLC. All rights reserved.